MELLARISCA NADYA NUR ROSENA; ANDI HALLANG LEWA. Efforts Of Guest Relations Officer Of Hotel Tentrem Semarang In Handling Guest Complaints. International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities, [S. l.], v. 1, n. 3, p. 52–61, 2023. DOI: 10.59024/ijellacush.v1i3.303. Disponível em: https://pbsi-upr.id/index.php/ijellacush/article/view/303. Acesso em: 7 jul. 2024.